Personalized customer service, chat bots, online travel concierge services, they all transform the travel and hospitality industry. But further business development is to a large extent dependent on the application of the newest technologies. At the conference we will talk about Artificial intelligence, blockchain, machine learning, and conversational interfaces, as well as other IT solutions that drive changes in the travel sector.
Tatiana is a marketing analyst in DataArt's travel and hospitality practice with 8 years of experience in travel and technologies. She owned a travel agency for 5 years and worked as an IT vendor relationship manager for 2 years. Now she is leveraging her expertise and passion for travel and technologies to conduct travel and hospitality market research and analysis to identify trends and patterns of behavior on the market, in order to help DataArt's Travel Practice make informed decisions about the travel technology market.